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ISO 9001:2000 is the most widely applied international standard. It strength lies in the fact that the same standard can be used in any organisation in any industry, of any size, anywhere in the world. Registration to ISO 9001:2000 by a UKAS accredited body provides objective proof that a business has implemented an effective quality management system, and that it satisfies all of the requirements of the applicable standard.

The standard is based upon eight management principles. These are:

1. •Customer focus
   

2. •Leadership
   

3. •The involvement of people
   

4. •Process approach
   

5. •System approach to management
   

6. •Continual improvement
   

7. •A factual approach to decision making
   

8. •Mutually beneficial supplier relationships

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